Privacy Policy

At CIS Ventures, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you contact us for junk removal services, including via phone, website, or other communication channels. By using our services, you agree to the collection and use of your personal information as described in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our junk removal services:

Contact Information: Your name, phone number, email address, and billing address.

Service Information: Details of the junk you wish to have removed, including the type and quantity of items.

Payment Information: Credit/debit card information or other payment details when paying for services.

Communication Data: Any information you provide when contacting us for inquiries or support, including through calls, emails, or our website.

Location Data: If applicable, your address or location where the junk removal service is to be performed.

2. How We Use Your Information

We use the personal information we collect for the following purposes:To provide junk removal services, including scheduling, pricing, and hauling.To process payments and provide receipts for services rendered.To communicate with you regarding the status of your junk removal request, updates, or changes to your service.To respond to your inquiries, provide customer support, and resolve any issues.To improve our services and operations by analyzing customer feedback and preferences.To comply with legal obligations and protect our rights in case of disputes.

3. Sharing Your InformationWe will not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: We may share your information with trusted third-party companies who assist in providing our services (e.g., payment processors, scheduling platforms, etc.). These providers are required to use your information solely to perform services on our behalf and must adhere to confidentiality obligations.

Legal Compliance: We may disclose your personal information if required to do so by law, to comply with legal processes, or to protect the rights, property, or safety of [Your Company Name], our customers, or others.

Business Transfers: If we are involved in a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

No mobile opt-in data will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms And Conditions: By opting in to receive messages, the end user agrees to receive communications from [Company Name] regarding [Purpose of communication]. End users can opt-out at any time by replying 'STOP' or request more information by replying 'HELP.' Message frequency may vary. Message and data rates may apply.

If you need assistance or have questions about our SMS service, reply 'HELP' to any SMS message you receive, or contact our customer support team at [Insert support channel, can be email, hotline or website].

4. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmitting data over the internet or storing data is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:The right to access or request copies of your personal information.The right to correct any inaccuracies in your personal information.The right to request the deletion of your personal information (subject to certain conditions).The right to object to or restrict the processing of your personal information.The right to withdraw consent for processing, where applicable.If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on our website to enhance your experience and collect information about how our website is used. Cookies are small text files that are stored on your device when you visit a website. You can modify your browser settings to block cookies, but doing so may affect your ability to use some features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our services and website. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date of the revised policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

CIS Ventures
Phone: 913-363-8498

Email: tidyjunkhauling@gmail.com

By using our junk removal services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described above.